Right at the HEART of Farmers Bank & Trust are our core values. Our commitment to these values express our desire to do things right. We expect our employees to provide Superior Customer Service, not only to our customers in which we serve, but to our employees as well. Every interaction we have is an opportunity to show our HEART and the reason why we are in business... our Customers.
We do the right things.
We are devoted to holding ourselves, each other and our Bank to the highest ethical standards. We uphold the letter and the spirit of the laws, regulations, and policies under which we operate.
We do things right.
We strive for service and performance excellence in each and every action. We believe in building lifelong customer relationships by exceeding their expectations and offering solutions that meet their needs.
We respond right.
We diligently seek to exceed the expectations of our Employees, our Customers and our Communities. We embrace new concepts and solutions by anticipating and reacting quickly to changes in banking laws and the economic environment.
We treat others right.
We value our customers and employees by communicating openly, honestly and consistently. We recognize the importance of personal and professional growth and provide an atmosphere that encourages it.
We perform right.
With unity of purpose, our employees focus on working together to achieve the vision and mission of Farmers Bank & Trust. While we recognize and value individual contributions toward achievement of our common goals, we also realize we are better together!